Torvol - Urban Backpack 20L

Find the product you want and add it to your cart. A window will open, offering you two options - to continue shopping or to complete the purchase. Choose what suits you.

When you have selected everything you need, carefully examine the basket, then click on the "continue to enter information" button. Choose from the options: natural or legal person. First, you will need to enter information, depending on whether you are a natural person or a company. If you are ordering or buying as a legal entity, i.e. a company registered in Slovenia as well as the EU, you must enter the following:

• Company name
• The exact address of the company
• tax number
• Mandatory phone number (delivery service)

Choose a payment method:

• In summary
• TRR
• Paypal
• Leanpay

At the very end, carefully read the information about your order and confirm your choice.

The package will arrive at your address within 1-3 working days.

Products are delivered by the GLS delivery service. Upon delivery, the delivery man of the GLS delivery service will call you and arrange with you to pick up the package. The package will be delivered to the address you specified when ordering.

You can choose between three payment methods:

• Via the online bank or according to the estimate
• PayPal*
• Cash on delivery
• Lean pay

If the value of the package is less than €50, delivery within Slovenia via the delivery service is €5.90. For purchases over €50, delivery within Slovenia is free.

The delivery amount is calculated at the end of the purchase.

Unfortunately, discounts and benefits in our online store do not add up. You can only use one discount code per order.

If you want to go through the return process, we kindly ask you to fill out the form here.

If, within 15 days of purchase, the customer finds that he does not want the product for any reason, he must bring the product to us in its original packaging, undamaged, UNACTIVATED with the invoice. In such a case, we return the purchase price to the customer.

If within 15 days of purchase the customer finds that there is something wrong with the product (drone), bring the product to us or you return it in the original packaging with all the contents that were in it. In such a case, we replace the customer's drone with a new one. The product can be returned in its original packaging, undamaged, with a receipt.

After 15 days, the warranty process expires. We send the product to a DJI authorized official service center. We receive the replaced product within 7-10 working days.

The warranty starts from the activation of the drone and not from the purchase of it. You do not need an account to claim the warranty.

Service at an authorized DJI drone service center takes 7-10 working days. Because DJI has high safety standards, they exchange drones for new ones and do not repair them.

Yes, you can visit our store, where we will be happy to help you and present the product.

To rent products, please go to our website:rent.onedrone.com/storeor visit our store.

Contact us and we guarantee that you will receive all the necessary information.

Call us at the number:041 688 150

But contact us via e-mail:info@onedrone.si